FINDING A RENTAL
Does Staywithstay.com own or rent properties directly?
No, we don’t. Staywithstay.com connects travelers directly with amazing property owners and managers. Each home is lovingly managed by individual hosts, ensuring you receive personalized service and authentic local experiences.
How do I contact a property owner or manager?
Simply use the "Contact Owner" form included with each listing. To make the process easy, include details like your desired dates, the number of adults and children, if you're traveling with pets, or any special requests. Owners love helping guests plan the perfect stay!
What if I don’t get a response from an owner/manager?
We ask owners and managers to respond within 24-48 hours. If you don't hear back promptly, please consider reaching out to other wonderful listings nearby.
How can I book safely when dealing directly with owners?
Staywithstay.com carefully vets listings, but we always encourage these simple steps for your peace of mind:
Avoid payments through wire transfers or instant transfer apps.
Chat directly with the owner or manager over the phone.
Request references or reviews from past guests.
Confirm the owner’s identity through local resources.
Always use a detailed rental agreement outlining all policies and costs.
Be cautious if a listing is priced significantly lower than similar properties.
How are rental payments handled?
Payments are arranged directly between you and the property owner or manager. Typically, you'll pay a deposit upfront and settle the remaining balance closer to your arrival date.
What arrival details will I receive?
Your host will provide clear directions, key access instructions, and emergency contact numbers so you can check in smoothly and confidently.
What if I encounter an issue during my stay?
Simply reach out directly to your property owner or manager. They’re there to help quickly resolve any unexpected issues to ensure you have a delightful stay.
Can I receive a refund if I need to cancel?
Cancellation policies vary per property, so always review your rental agreement. Consider adding Trip Cancellation Insurance for extra peace of mind.
LISTING YOUR PROPERTY
Why should I list my home with Staywithstay.com?
Staywithstay.com, proudly co-founded by HGTV’s Scott McGillivray, offers property owners unmatched control and flexibility. Our straightforward subscription model eliminates hidden fees and commissions, connecting you directly with quality guests to maximize your rental income.
How will Staywithstay.com market my property?
Your property will be featured prominently through SEO, paid ads, social media, retargeting campaigns, email marketing, and special collaborations, all amplified by Scott McGillivray’s respected presence.
What does it cost to list my property?
We offer transparent subscription plans starting at just $149 per year—no hidden fees or commissions. We’re also happy to customize solutions for larger property portfolios.
Are volume discounts available?
Absolutely! We provide tailored discounts for property management companies with multiple properties. Reach out today, and we’ll gladly put together a custom quote.
Is there a limit to the number of photos I can upload?
No limit at all! High-quality images attract more guests, so we encourage you to showcase your property with as many beautiful photos as you'd like.
Can I link to my own website?
Of course! We’re here to help you boost your visibility.
Can I sync my calendars with other platforms?
Yes! Easily sync calendars using our seamless iCal integration, making calendar management a breeze.
Do you offer a referral program?
Yes, we do! Every referral earns you extra subscription time. Just have your referrals mention your name when they sign up.
How are listings sorted on Staywithstay.com?
Listings are sorted by subscription level (Platinum, Gold, Silver, Bronze, Basic). Our smart rotation ensures optimal visibility for all properties, showcasing your listing to potential renters exactly when they're looking.
Are there listing guidelines?
Yes. Listings should accurately and attractively describe your property, follow content guidelines, and include clear titles and detailed descriptions.
What about photo guidelines?
Photos should be clear, well-lit, and horizontal. Avoid blurry, watermarked, or inappropriate images to attract more bookings.
How do interested renters contact me?
Guests use the contact form or phone number in your listing. Your personal email stays private, protecting your privacy.
Do I have control over who rents my property?
Absolutely! You manage all inquiries and have complete control over who books your home.
What if a renter’s email bounces?
Unfortunately, we can’t correct invalid renter emails, so always double-check contact details provided.
How should I handle suspicious inquiries?
Immediately delete suspicious emails and report them to us. We’re here to support you.
How can I prevent fraud?
Always use detailed rental agreements, verify payments carefully, and steer clear of unusual payment requests.
Can I get a refund on my subscription?
Subscriptions are non-refundable but can be canceled at any time. Just reach out to our support team to manage your listing.
What should I know about vacation rental taxes?
Keep detailed records and consider consulting a tax professional specializing in rental properties for advice.
How do I handle guest payments?
Payments go directly to you! Choose whichever payment method you prefer—checks, PayPal, Zelle, Venmo, and more.
How easy is calendar management?
Extremely easy! You can manually block dates, import/export calendars, and effortlessly manage reservations with our intuitive calendar tools.
Do you offer special discounts for military, veterans, or seniors?
Yes! We proudly offer exclusive discounts for active military members, veterans, and seniors. Please contact our team to find out more.
Can Staywithstay.com recommend property management companies?
We don’t manage properties ourselves, but we’d be delighted to introduce you to trusted property management partners we collaborate with regularly.